Why like that

colleagues decided to have pizza hut, so today went to amk to have pizza.. we were happily discussing on what to eat and eventually settled on our orders..

*tick tock, tick tock*

every second, every minute just went passed like that while we were chatting.. and gradually the place was filled with crowds.. probably abt 15 mins later, we were still wondering where our drinks were... finally we asked the waitress to have our drinks served and the drinks came only abt 5-10 mins later...

*tick tock, tick tock*

after another 15 mins, we were wondering where our soup were.. requested again for our soup to be served.. as our table have the soup served earlier, the soups were filled with small chicken slices... our next table (also my colleagues), their soups had hardly anything inside.. hmm ... at this point of time, some customers had already cancelled their orders and left after waiting for so long...

*tick tock, tick tock*

so we all have our soups drank and drinks half-drank, our pizzas weren't here yet.. at this moment, all of us were already very hungry and waited for more than 45 minutes.. and after several time of requests, then slowly our orders came.. my table, we ordered group set lunch.. and guess what, the super supreme pizza and the crispy thin hawaiian pizza was hardly burning hot from oven.. in just a while, our pizzas were cold.. =(

so in the end, we waited super long for our food with no apologies or reasons on the long wait; not very happy face on the waitresses and manager as if we offended them in a way or another; disorganised arrangement of serving the food; food that are not hot from oven... sigh... why like that.. even though our bills get waived on a certain percentage, this did not appease us at all..

sigh.. they shld have more training and organised to handle crowds during lunch.. as a result, a looked-forward lunch became so unhappy that we hardly enjoy our meal..